All orders take between 1-4 business days to be fulfilled.

Regular Shipping will take around 2-3 weeks till arrival after shipment. We will first ship your package to our USA warehouse and then have your package shipped domestically via USPS. The tracking number will be provided to track your order.

All orders take between 1-4 business days to be fulfilled.

Regular Shipping will take around 2-3 weeks till arrival after shipment. Your package will be delivered to you via your local Post. The tracking number will be provided to track your order.

Depending on your order and destination, duties may be charged when the product arrives.

While we are happy to assist with any questions regarding duty, tax, or import fees through our email at contact@rainbowscandy.com, please be aware that Rainbowscandy is not responsible for any fees incurred upon importing your product. We advise checking with your local customs office for detailed information on potential charges.

If your order has been paid and you need to change or cancel it, you must contact us within 12 hours from successfully placing your order. Please note that cancellation or change of item will not be accepted once the order has been processed or shipped.

You have 30 days after receiving your item to request a return if you’re not satisfied with the purchase, you can return it for a replacement or refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can reach us at our Contact Us page with your order number so we can help you.

A refund takes up to 10 business day to be credited back.

If the item return without any issue, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

You can track your order here

Please contact us through our chatbox or email contact@rainbowscandy.com with your order number so we can help you.

Unfortunately, we do not offer an option for gift wrap.